Cultural Diversity and Performance of International Non-Government Organizations

Cultural Diversity and Performance of International Non-Government Organizations

Abstract: This paper provides a comprehensive review of literature examining the relationship between cultural diversity and organizational performance, with a specific focus on international non-governmental organizations (INGOs). The review explores various dimensions, including the role of organizational culture as a determinant of NGO performance, the impact of diversity on organizational effectiveness, the influence of workforce diversity on the performance of Humanitarian Non-Governmental Organizations (NGOs), and the overall impact of cultural diversity on organizational performance. Employing conceptual analysis as the chosen methodology, the paper aims to thoroughly understand and elucidate the concepts and implications associated with managing cultural diversity in non-government organizations. The findings emphasize that changes in the environment of INGOs have brought to light numerous challenges linked to cultural diversity. Notably, the failure to effectively manage cultural diversity within the organization can lead to a lack of cohesiveness and suboptimal performance. The consensus among most researchers is that cultural diversity serves as a key predictor of organizational performance. A diverse team offers a wealth of knowledge, skills, and experiences that organizations can leverage to enhance their overall performance. The study underscores the imperative for INGOs' management to implement tailored mechanisms that consider the cultural diversity of their workforce, emphasizing the need for special considerations to optimize team cohesion and organizational success.

AMJD Volume. 12, Issue 3 (2023)

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Cultural Diversity and Performance of International Non-Government Organizations